KST Performance Academy Policies
SUMMER CAMP POLICY
CALENDAR
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Each week of camp will meet: Mon-Fri, 9am-3pm.
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Before-care & after-care is available 7:30am-5:30pm (pre-registration required).
FINANCIAL OBLIGATION
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Camp Tuition is: $300/camper/week (+Stripe processing fee).
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Before Care is: $40/camper/week; After Care is: $75/camper/week (+Stripe processing fee).
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Enrolling in camp and before/after-care requires prepayment, auto-drafted from the card on file. All payments are non-refundable with the exception of partial refunds for those who have submitted a timely withdrawal form by the set deadlines: MAY 1 - for June camps and before/after care & JUN 1 - for July camps and before/after care.
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KST camp faculty and staff have reserved their time based on registration. There are no refunds, credits or transfers for missed or canceled camp days after the withdrawal deadlines. No exceptions.
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CONDUCT
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We look forward to having a great time with all of our campers! It is expected that all campers follow directions and rules, stay on task, and respect both their fellow campers and our Academy staff/faculty.
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Campers with repeated behavior issues that become disruptive, may not be well suited for our camps and may be asked to leave the program at the instructor’s discretion.
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If your camper has any medical concerns or developmental variations that you would like to discuss prior to registration to ensure they are a proper fit for our camps, please contact our Academy manager (manager@kstperformanceacademy.com).
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BEFORE/AFTER-CARE
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KST offers supervised before-care ($40/camper/week) & after-care ($75/camper/week) only as availability lasts.
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Campers must pre-register with our Academy manager (manager@kstperformanceacademy.com) for before/after-care prior to the first day of camp.
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Guardians must sign campers in and out of camp with Academy staff. Campers cannot be accepted or released without a guardian.
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Pick-ups after 5:35pm are subject to a $1/min late charge.
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There are no refunds for before/after care if not used with the exception of partial refunds for those who have submitted a timely withdrawal form by the set deadlines.
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DROP OFF/PICK UP PROCEDURES
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Our Academy address is: 120 E Main Street, Suite 310 (3rd floor of the Bank of America building on the square).
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Guardians must sign campers in and out of camp each day with Academy staff. Campers cannot be accepted or released without a guardian.
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The downstairs door automatically locks before 7am and after 5pm on weekdays - please call or text the Academy number 629-247-1766 if the door is locked when you arrive and our staff will be happy to let you in!
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Campers waiting in the hallways and lobbies before and after camps are NOT supervised by staff or faculty. Any campers left unsupervised will be added to before/after care and charged accordingly.
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HEALTH-RELATED NEEDS/ACCOMMODATIONS
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If your camper has health-related needs, such as allergies, special dietary restrictions, hearing or visual impairments, chronic illness, medical concerns, or developmental variations, contact our Academy manager (manager@kstperformanceacademy.com) prior to registration to discuss.
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KST staff and faculty are unable to administer medications of any kind to campers. Any campers who require medications during camp time, before-care, or after-care will need to either administer it themselves or a guardian will need to be present to administer for them.
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Campers will need to bring lunch (no microwavable meals) for themselves, every day. A snack will be provided every day. Any food allergies must be reported to the Academy Manager (manager@kstperformanceacademy.com) prior to the first day of camp.
WITHDRAWALS/REFUNDS
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Tuition and before/after care fees are eligible for a 50% refund for those who submit a withdrawal form by the following deadlines:
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MAY 1 - for June camps and before/after-care
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JUN 1 - for July camps and before/after-care
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Withdrawal forms are available by contacting our Academy manager (manager@kstperformanceacademy.com).
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MEDICAL WITHDRAWALS
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Medical withdrawals are available for campers with documented medical conditions (flu, COVID, broken bone, etc.), which are provided prior to the first day of camp. A physician must deem them unable to attend as originally expected.
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Medical withdrawals must be submitted via a withdrawal form and documentation provided on the physician's letterhead prior to the first day of your child’s camp.
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Medical withdrawals are eligible for: the option to transfer to another camp (pending availability), a full tuition credit available for other KST June/July lessons/classes, or a tuition refund (minus a $50 processing fee/camper/week).
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There are no refunds, credits, or transfers after the medical withdrawal deadline.
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Withdrawal forms are available by contacting our Academy manager (manager@kstperformanceacademy.com).
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TRANSFERS
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KST offers the opportunity for campers to transfer to another KST camp pending availability.
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Transfers must be submitted before the first day of your child's originally registered KST camp.
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There are no refunds or credits for transfer requests which cannot be fulfilled due to lack of availability. No exceptions.
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Transfer forms are available by contacting our Academy manager (manager@kstperformanceacademy.com).
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CAMP CANCELLATION
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In the event that enrollment does not reach the required number for a particular camp, or circumstances arise beyond KST’s control, KST reserves the right to cancel. Guardians will be notified, and we will be happy to work with you to find a suitable replacement. If no replacement can be settled upon, KST will refund your money in full.
PIANO POLICY
CALENDAR
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Piano Lessons are an hour and meet weekly, unless otherwise stated on the Academy calendar accessible via the Student Portal.
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Number of lessons varies each month based on studio closures for holidays, school breaks, etc. Students are responsible for keeping up with the calendar for the year which can always be viewed, in full, via the Student Portal. Lessons are never prorated.
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Students can switch lesson days/times mid-year, but only as availability allows. We suggest giving at least 30-days notice to switch lesson times to allow for the most options.
TUITION
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Piano lessons are $165/month (or Performer Pass $310/month for Musical Theatre + GLEE or Piano) + 3.13% Stripe processing fee and includes weekly lessons and include a variety of Academy perks!
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Enrolling in lessons requires prepayment for the first month of tuition, auto-drafted from the card on file. After this first prepayment, tuition is then auto-drafted on the 1st of every subsequent month. All payments are non-refundable. A late fee is automatically assessed to any outstanding invoices on the 7th of the month. Students are responsible for keeping payment info up-to-date on the Student Portal.
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After the first prepayment, tuition is due in full on the 1st of each month regardless of the number of lessons attended. Lessons are never prorated.
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While we would be sad to see any student go, if you need to discontinue lessons, we require a minimum of 30 days notice via a completed Termination of Lessons Form. Students are responsible for paying for tuition during their final month of lessons whether they attend lessons or not. No refunds are available once tuition is paid.
MISSED LESSONS/MAKEUPS
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Consistency is important when learning a new skill like music so we ask that you make every effort to attend each lesson with all piano books and music.
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To make the most out of your lessons, please plan to arrive on time. Instructors will assume any student who is more than 15 minutes late to a lesson, will not be attending and therefore forfeits their lesson for that day.
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Makeup credits are attendance credits (not monetary) and can only be used while students are currently enrolled. Makeup credits are assigned to students’ accounts who cancel their lessons via the Student Portal (email cancellations will not be accepted), with at least 24 hours notice. Makeup lessons are never guaranteed, various opportunities are available only as student cancellations occur and can be claimed first come first served via email. Makeup credits can be used year-round and are reset every August.
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If you know you will be missing your lesson, please mark yourself absent via the student portal to keep our instructors up to speed and allow another student to claim your lesson slot for the week.
CONDUCT
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We enjoy having fun with our accelerated approach to learning piano! Students however, with repeated behaviour issues that become disruptive in lessons, may not be well suited for our accelerated lab environment and may be asked to leave the program at the instructor’s discretion.
DROP OFF/PICK UP PROCEDURES
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Our Academy address is: 120 E Main Street, Suite 310 (3rd floor of the Bank of America building on the square). Our Academy receptionists will accompany piano students to the lobby area for parent pickup after lessons. Please instruct your student to wait inside for you or meet you at your vehicle. Receptionists will not walk students out to cars. The downstairs door locks at 5pm on weekdays and all day on weekends - please call or text the Academy number 629-247-1766 if the door is locked when you arrive and our receptionist will be happy to let you in!
WEATHER POLICY
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Our Academy does NOT always close when the school systems do for weather. Any closures will be communicated before 3pm if lessons will be cancelled. Stay up to speed via our private FB group for fastest updates!
GLEE POLICY
CALENDAR
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GLEE Voice Lessons are 75-mins long and meet weekly unless otherwise stated on the Academy calendar accessible via the Student Portal.
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Number of lessons varies each month based on Academy closures for holidays, school breaks, etc. Students are responsible for keeping up with the calendar for the year which can always be viewed, in full, via the Student Portal. Lessons are never prorated.
TUITION
-
GLEE Voice Lessons are $165/month (or Performer Pass: $310/month for Musical Theatre + GLEE or Piano) + 3.13% Stripe processing fee and includes a variety of Academy perks!
-
Enrolling in lessons requires prepayment for the first month of tuition, auto-drafted from the card on file. After this first prepayment, tuition is then auto-drafted on the 1st of every subsequent month. All payments are non-refundable. A late fee is automatically assessed to any outstanding invoices on the 7th of the month. Students are responsible for keeping payment info up-to-date on the Student Portal.
-
After the first prepayment, tuition is due in full on the 1st of each month regardless of the number of lessons attended. Lessons are never prorated.
-
While we would be sad to see any student go, if you need to discontinue lessons, we require a minimum of 30 days notice via a completed Termination of Lessons Form. Students are responsible for paying for tuition during their final month of lessons whether they attend lessons or not. No refunds are available once tuition is paid.
MISSED LESSONS
-
Consistency is important when learning a new skill like music so we ask that you make every effort to attend each lesson with all piano/voice books and music.
-
To make the most out of your lessons, please plan to arrive on time. Instructors will assume any student who is more than 15 minutes late to a lesson/class will not be attending and therefore forfeit their lesson/class for that day.
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Since this is a group voice class, no makeup credits will be offered. We ask that you make every effort to attend each class. Additional rehearsals may be added at no additional charge closer to performance dates.
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If you know you will be missing your lesson, please mark yourself absent via the Student Portal to keep our instructors up to speed.
ILLNESS POLICY
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In order to keep instructors, staff and students healthy please do not attend your lesson if you are experiencing illness symptoms of any kind. Please mark yourself absent via the Student Portal to keep our instructors up to speed.​
​
DROP OFF/PICK UP PROCEDURES
-
Our Academy address is: 120 E Main Street, Suite 310 (3rd floor of the Bank of America building on the square). Our Academy receptionists will accompany piano students to the lobby area for parent pickup after lessons. Please instruct your student to wait inside for you or meet you at your vehicle. Receptionists will not walk students out to cars. The downstairs door locks at 5pm on weekdays and all day on weekends - please call or text the Academy number 629-247-1766 if the door is locked when you arrive and our receptionist will be happy to let you in!
WEATHER POLICY
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Our Academy does NOT always close when the school systems do for weather. Any closures will be communicated before 3pm if lessons will be cancelled. Stay up to speed via our private FB group for fastest updates!
PRIVATE VOICE POLICY
CALENDAR
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Private voice lessons are 30 mins long and meet weekly unless otherwise stated on the Academy calendar accessible via the Student Portal.
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Number of lessons varies each month based on Academy closures for holidays, school breaks, etc. Students are responsible for keeping up with the calendar for the year which can always be viewed, in full, via the Student Portal. Lessons are never prorated.
-
Students can switch lesson days/times mid-year, but only as availability allows. We suggest giving at least 30-days notice to switch lesson times to allow for the most options.
TUITION
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Private voice lessons are $230/month (or $360/month for the Performer Pass: Private Voice + Musical Theatre) + 3.13% Stripe processing fee and includes a variety of Academy perks!
-
Enrolling in lessons requires prepayment for the first month of tuition, auto-drafted from the card on file. After this first prepayment, tuition is then auto-drafted on the 1st of every subsequent month. All payments are non-refundable. A late fee is automatically assessed to any outstanding invoices on the 7th of the month. Students are responsible for keeping payment info up-to-date on the Student Portal.
-
After the first prepayment, tuition is due in full on the 1st of each month regardless of the number of lessons attended. Lessons are never prorated.
-
While we would be sad to see any student go, if you need to discontinue lessons, we require a minimum of 30 days notice via a completed Termination of Lessons Form. Students are responsible for paying for tuition during their final month of lessons whether they attend lessons or not. No refunds are available once tuition is paid.
MISSED LESSONS
-
Consistency is important when learning a new skill like music so we ask that you make every effort to attend each lesson with all voice books and music.
-
To make the most out of your lessons, please plan to arrive on time. Instructors will assume any student who is more than 15 minutes late to a lesson/class will not be attending and therefore forfeit their lesson/class for that day.
-
Private voice lessons are one-on-one and your instructor expects you at every lesson unless notified via the Student Portal otherwise. If you know you are not attending your lesson for any reason, please mark yourself absent via the Student Portal.
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Makeup credits are attendance credits (not monetary) and can only be used while students are currently enrolled. Makeup credits are assigned to students’ accounts who cancel their lessons via the Student Portal (email cancellations will not be accepted), with at least 24 hours notice. Private voice students have a maximum of 3, 30-min makeup voice credits per semester for Fall (Aug-Dec) and Spring (Jan-May). Makeup lessons will be scheduled with your private voice teacher in your lesson.​
ILLNESS POLICY
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In order to keep instructors, staff and students healthy please do not attend your lesson if you are experiencing illness symptoms of any kind. Please mark yourself absent via the Student Portal to keep our instructors up to speed.
DROP OFF/PICK UP PROCEDURES
-
Our Academy address is: 120 E Main Street, Suite 310 (3rd floor of the Bank of America building on the square). The downstairs door locks at 5pm on weekdays and all day on weekends - please call or text the Academy number 629-247-1766 if the door is locked when you arrive and our receptionist will be happy to let you in!
​
WEATHER POLICY
-
Our Academy does NOT always close when the school systems do for weather. Any closures will be communicated before 3pm if lessons will be cancelled. Stay up to speed via our private FB group for fastest updates!
​
MUSICAL THEATRE POLICY
CALENDAR
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Musical Theatre classes are 90-mins long and meet weekly unless otherwise stated on the Academy calendar accessible via the Student Portal.
-
Number of classes varies each month based on Academy closures for holidays, school breaks, etc. Students are responsible for keeping up with the calendar for the year which can always be viewed, in full, via the Student Portal. Classes are never prorated.
TUITION
-
Musical Theatre Classes are $165/month (or Performer Pass: $310/month for Musical Theatre + GLEE or Piano OR $360/month for Musical Theatre + Private Voice) + 3.13% Stripe processing fee and includes a variety of Academy perks!
-
Enrolling in lessons requires prepayment for the first month of tuition, auto-drafted from the card on file. After this first prepayment, tuition is then auto-drafted on the 1st of every subsequent month. All payments are non-refundable. A late fee is automatically assessed to any outstanding invoices on the 7th of the month. Students are responsible for keeping payment info up-to-date on the Student Portal.
-
After the first prepayment, tuition is due in full on the 1st of each month regardless of the number of lessons attended. Lessons are never prorated.
-
While we would be sad to see any student go, if you need to discontinue lessons, we require a minimum of 30 days notice via a completed Termination of Lessons Form. Students are responsible for paying for tuition during their final month of lessons whether they attend lessons or not. No refunds are available once tuition is paid.
MISSED LESSONS
-
Consistency is important when learning a new skill like music so we ask that you make every effort to attend each lesson with all piano/voice books and music.
-
To make the most out of your lessons, please plan to arrive on time. Instructors will assume any student who is more than 15 minutes late to a lesson/class will not be attending and therefore forfeit their lesson/class for that day.
-
Since this is a collaborative, performance-based class, no makeup credits will be offered. We ask that you make every effort to attend each class. Additional rehearsals may be added at no additional charge closer to performance dates.
-
If you know you will be missing your lesson, please mark yourself absent via the Student Portal to keep our instructors up to speed.
ILLNESS POLICY
-
In order to keep instructors, staff and students healthy please do not attend your lesson if you are experiencing illness symptoms of any kind. Please mark yourself absent via the Student Portal to keep our instructors up to speed.​
​
DROP OFF/PICK UP PROCEDURES
-
Our Academy address is: 120 E Main Street, Suite 310 (3rd floor of the Bank of America building on the square). Our Academy receptionists will accompany piano students to the lobby area for parent pickup after lessons. Please instruct your student to wait inside for you or meet you at your vehicle. Receptionists will not walk students out to cars. The downstairs door locks at 5pm on weekdays and all day on weekends - please call or text the Academy number 629-247-1766 if the door is locked when you arrive and our receptionist will be happy to let you in!
​
WEATHER POLICY
-
Our Academy does NOT always close when the school systems do for weather. Any closures will be communicated before 3pm if lessons will be cancelled. Stay up to speed via our private FB group for fastest updates!
​